Prunkig – Moritz Rasch

Dominikanergasse 3

86150 Augsburg 

info@moritzrasch.com

info@prunkig.com

0178/1337132

 

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Usually nothing. If there should be any charges due to special requirements on your part or for very small orders, you will be informed beforehand.

Which payment methods are accepted in the Online Shop?

I accept almost every method of payment. The easiest and usually safest method would be paypal but almost every normal payment method is possible.

What exactly happens after ordering?

After you have ordered I will get in touch with you and give you all the necessary information. Then depending on the piece you chose it will be made or customized to your liking. If you are interested, I can document some of the process for you. After the piece is finished I will pack it securely and send it your way. Or if you want you can also come by and pick it up in person in my beutiful workshop in the old town of Augsburg, Germany.

How long will delivery take?

That depends on many factors. Is your item in stock? Do alterations have to be made? Is the size correct? Usually after an order I will contact you with the informations you need on delivery date and method.

Ways to get in touch with me

Emails to:      info@prunkig   /   info@moritzrasch.com

Call me during the day 10:00-17:00 at +491781337132

Text me in Whatsapp/Telegram/Signal at +49178/1337132

or shoot me a DM in Insta at #prunkig